“Some people think of assisted living as a rest home…well, let me tell you this is not a rest home. This is a place where you can live a full life.”

Frequently Asked Questions

How much does it cost to live at The Pavilion Senior Living Community?

The Pavilion Senior Living offers private-pay rental apartments. Terms are month-to-month, and no “buy-in” fee is required. Our residents pay a single monthly base rental rate plus Personalized Service Plan (PSP) charges. The base rent includes dining, utilities, events, housekeeping and linen services, an emergency safety alert system, wellness checks every 30 days performed by a nurse, apartment and community maintenance, and scheduled transportation.   A thorough assessment is performed by our staff before move-in that will identify your specific individualized needs (Level of Service) and your Personalized Service Plan (PSP) will be developed that will identify what (if any) additional fees will be added.

Is living at The Pavilion Senior Living Community tax-deductible?

You may be eligible for certain deductions on your federal tax return depending on the types of services and the level of care you require. You are advised to speak with your financial advisor for additional information.

Is a security deposit required? How about other fees?

A reservation deposit is required to hold your selected apartment and a non-refundable community fee is required at time of move-in.

What is included in the costs?

Our base rate in assisted living and memory care includes three meals a day, housekeeping, a load of personal laundry and fresh linens and towels each week, an emergency safety alert system, wellness checks every 30 days performed by a nurse, transportation to community programs, and all of our in-house activities.

What financial options are available to make senior care more affordable?

Many state and federal programs offer financial assistance for certain senior living expenses. For instance, in the U.S. there is a Federal benefit, called “Aid and Attendance,” which both veterans and their spouses may be eligible to receive to assist with assisted living fees. Some Long-Term Insurance Policies may also cover part or all of the costs for assisted living care. We encourage you to speak with your financial advisor to learn more about options to help afford senior living.

How do I arrange a visit?

The first step is to arrange a visit to The Pavilion Senior Living. During your visit, we’ll talk to you about your personal circumstances and how we can meet your individual needs. To set up a tour, simply call or Click here to speak directly with our staff to schedule a tour.

How quickly can we move mom in?

We work with each family to support their needs as best we can, including accommodating urgent move-ins when possible. Residents receive a full care assessment prior to moving in, which helps our care team develop his or her Personalized Service Plan (PSP). We will also need the proper health and medical documentation from your physician as required by the state before a move-in can take place.

Do we have to sign a long-term lease for the apartment?

No. Our assisted living and memory care communities do not require long-term lease commitments. However, most of our communities require a deposit/move-in fee upon signing the residency agreement. We also require 30 days’ written notice prior to moving out of the community.

Do you offer short-term stays?

Yes, we do offer short-term stays at The Pavilion Senior Living Community. A short-term or respite stay is a convenient option when planned or unforeseen circumstances occur such as a family vacation or recovery from an illness. Guests can receive assistance during an illness or rehabilitation after a hospital visit.

The The Pavilion Senior Living’s Guestpitality Program can also serve as a great opportunity to try-out life at The Pavilion Senior Living. You are invited to stay with us as our guest for 30 days at a discounted rate. For more information about short-term stays click here.

Can we move in as a couple?

Yes! At The Pavilion Senior Living, couples can live together in their own suite surrounded by their familiar belongings. Alternatively, suites can be shared by friends or companions who simply enjoy each other’s company with the added benefit that it’s our most affordable option. Click here to learn more about The Pavilion Senior Living Companion Living.

What care options are available?

The Pavilion Senior Living offers assisted living, a specialized secured memory care neighborhood, short-term-stays, as well as coordination of hospice and other care services. Click here to learn more about the lifestyle options at The Pavilion Senior Living.

What are the typical services provided in The Pavilion Senior Living Community?

Some of our residents in assisted living simply require general oversight and reminders while others need various levels of care and assistance. We can assist our residents with all of their Activities of Daily Living (ADLs) such as showering, dressing, grooming and even dining. Each resident has an Personalized Service Plan (PSP) that details his or her care plan and is regularly updated to meet evolving needs.

How is my level of care determined?

Upon move-in, our nurses and care team will assess your current health and using and organized, thorough approach, determine how we can best meet your needs. They will also discuss your preferences as well as your normal routines to develop a care plan that’s tailor made for you. This Personalized Service Plan (PSP) details your service plan and is regularly updated to meet your evolving needs.

How do I know if The Pavilion Senior Living Community can meet my care needs?

The The Pavilion Senior Living have a licensed nurse on staff who performs an assessment on potential residents to determine if we are the right fit. Even if the assessment determines that The Pavilion Senior Living is not appropriate for you, we will help you find somewhere that is. To learn more or schedule an assessment, click here.

Can The Pavilion Senior Living Community help if my mom or dad has experienced falls in the past?

We develop a Personalized Service Plan (PSP) for each resident that details care needs and preferences and addresses safety concerns. If falling is a concern, the PSP may include interventions and special precautions to help address that issue.

Many of our daily activities and exercise programs offer exercise classes that focus on strength and balance, which may assist in reducing the risk of falling. Also, just as in your home, if you need physical therapy, The The Pavilion Senior Living is networked with outside therapy companies that visit our community to provide our residents with individual residents physical, speech, and occupational therapies.

Do you offer rehabilitation or skilled nursing?

We do not have a skilled nursing facility, however when a resident requires more care than can be provided by our team, we work with the family, physician and partner providers to find an alternate solution.

Do you have a medication management program?

Yes, The Pavilion Senior Living has a medication management program, which may be added to your Personalized Service Plan. The qualified team of The Pavilion Senior Living will order, manage and assist in administration of medications for those who participate in our medication management program. Residents participating in The Pavilion Senior Living’s medication program are encouraged to use our preferred pharmacy for the benefit of consistency and efficiency, however, any participate may choose their own pharmacy. If a resident prefers to use an alternate pharmacy, the resident and pharmacy must comply with certain requirements and there may be additional fees.

Can someone with Alzheimer’s disease or dementia live at The Pavilion Senior Living Community?

Yes. The Pavilion Senior Living Community has within the community, a neighborhood specifically designed for residents with Alzheimer’s or levels of dementia. We have trained staff that provide innovative, highly personalized care in an intimate, structured and secured environment.

What if I have a medical emergency?

Our apartments are either equipped with an emergency alert system. Staff members are on-site 24 hours a day to respond and offer immediate assistance and call emergency services if needed.

Do you offer 24-hour nursing?

We have nurses either in the community or on-call 24-hours a day.

What is your staff to resident ratio?

Our staffing ratio is variable and adjusted constantly based on the needs of our residents at each community. Every resident’s Personalized Service Plan (PSP) outlines the type of care they need, which is delivered by our team who will learn each resident’s likes, dislikes and preferences, helping to anticipate a resident’s needs before they arise.

Can you help to provide a doctor?

We believe in a family’s right to choose everything – from a primary care physician to a physical therapist. Residents may keep their current physicians or our team can help them find physicians near the community. Some doctors make regular visits to our communities, but a resident is not obligated to use them. We can also provide scheduled transportation for our residents who need a ride to a doctor’s appointment, for an additional fee.

Can I bring my own furnishings to my apartment?

Absolutely. This is your home, and you should have all the comforts and furnishings you enjoy. Our residents take pride in decorating their apartments and doors and adding their own personal touches to their homes.

Click here to view sample apartment floor plans so you can begin to design ideas of how your apartment will look.

Can The Pavilion Senior Living Community provide me with furniture?

Our experience tells us that most of our residents prefer to bring in their own furnishings. However, we have also experienced those who might need some help with this. The staff at The Pavilion Senior Living will discuss this with you, determine your needs and work with you to resolve this challenge if needed.

Is smoking allowed at The Pavilion Senior Living Community?

We are sensitive to the health needs of all of our residents, so our community is a non-smoking environment. However, we do offer dedicated areas for residents and their guests to smoke.

What kind of activities and events are offered?

The Pavilion Senior Living Community communities offer a robust calendar with various opportunities for learning, creativity, exercise and spirituality every month. Every event is designed to touch on at least one of eight specific components to keep the mind, body and spirit active. From concerts and guest lectures to theater and exercise, games and classes, services and celebrations, civic and volunteer opportunities, shopping, movies and dances, and much more, you can remain as active and involved as you like.

Visit our Facebook Page to get an idea of some of the fun we have!

How can you design activities to engage residents with dementia or memory problems?

Our Activities staff is dedicated to provide residents with a sense of purpose. We will coordinate activities for each resident based on their personal history, interests and needs. We focus on making every resident’s experiences meaningful and full of purpose.

Can residents request events or activities?

Yes! In fact, activity calendars are developed primarily from the input of our residents and family members. It is our mission to offer stimulating activities based on what our residents have enjoyed doing in the past and to bring new challenging ideas for them to experience.   We frequently hold meetings with our residents and family members so we can be certain our activities meet their needs and interests.

Will I have privacy at The Pavilion Senior Living Community?

One of the things people enjoy most about living at The Pavilion Senior Living is that they can enjoy the warm company of friends and neighbors when they want to, and relax in the privacy of their own spacious apartments whenever they prefer.

How does the dining program work? Are residents given 3 meals a day?

In assisted living, we serve three meals a day and our dining services coordinators serve our residents restaurant-style. In addition to the unique entrees featured at each meal, we also offer an “always available” menu for our residents.

How’s the food at The Pavilion Senior Living Community?

The Pavilion Senior Living Community delivers a “home-style” cooking approach to our three meals offering per day. Although our trained and experienced kitchen staff can be “fancy”, our residents tell us that they love eating foods that taste just like home.

Catering:
Our food service program also serves as one of the most “sought after” catering services for special events and community leadership meeting in the area.

Will my loved one have access to transportation services for doctors’ visits, activities they participate in outside the community, church services, etc.?

Yes, transportation to and from activities and outings are a staple. While the calendar of events varies from month to month, we frequently take our residents shopping or sightseeing in the area. We also schedule outings to local grocery stores, pharmacies or Wal-Mart/Target so that residents can check errands off their list. The Pavilion Senior Living may also be able to provide local transportation including for doctors’ visits for an additional fee.

Are there restrictions on visiting hours?

As this is our residents’ home, we welcome visitors and work with our family and friends to visit their loved ones at a time that works best for them.

Do you allow pets? Can I bring my dog or cat with me?

Yes, you are welcome to bring your own pet with you! If you are comfortable caring for your pet and they are an appropriate pet for the community setting, we would love for them to join our Pavilion Senior Living family. Contact your Pavilion Senior Living representative to find out more about Pets and The Pavilion Senior Living.

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